The website tcauto.vn (the “Website”) is operated by TC Auto (“TC Auto”, “we”), located at 463 Trưng Nữ Vương, Đà Nẵng, Vietnam. By accessing or using the Website you confirm that you have read, understood and accepted these Terms of Use and our Privacy Policy. If you use the Website on behalf of an organisation, you confirm you are authorised to bind it. You must have legal capacity under Vietnamese law to submit information, articles or comments.
2. Content and information
The Website presents the products and services of TC Auto and its dealer network (in-car screens, window film, paint protection film, speakers, accessories), apps, and articles about cars and technology.
Information is provided for reference. Technical specifications and manufacturer images are compiled from manufacturers’ published sources at the time of posting and may change without notice. Where a manufacturer has not published a value, we state “Manufacturer has not published”.
Prices, gifts, promotions and availability change over time and by dealer. A price or promotion shown on the Website is not a binding offer; an official quotation is one confirmed to you by TC Auto or a dealer. For products without a listed price, the Website says “Contact for a quote”.
Articles about technology, events and third-party products (for example demonstrations by car makers) are edited from public sources with references, to inform readers, and are not buying advice or technical advice for any particular case.
Photos labelled “Photo: Winca” are published by Winca; we cite the source and do not present them as vehicles installed by TC Auto.
We try to keep information accurate and current but do not guarantee it. If you notice an error, please tell us so we can correct it.
3. Purchases, installation and warranty
The Website does not sell products and does not take online payments. Purchases, installation, warranty and after-sales service are carried out directly between you and TC Auto or a dealer under the quotation, invoice, warranty card and policies provided at the time of the transaction, in line with consumer protection law. General warranty information on the Website is for reference only; the warranty documents for each product set the actual terms.
4. Articles and comments (Hiểu xe)
You may submit articles or comments. By submitting, you promise and agree that:
You are the author or have lawful rights to the content and images you submit, and they do not infringe anyone’s intellectual property, image, privacy or other rights.
The contact details you provide (name, phone, email) are genuine; we use phone and email only to contact you, verify and review, and do not publish them.
You grant TC Auto a non-exclusive, royalty-free licence, without time or territorial limit, to store, display, edit (correct errors, shorten, format), share and promote your submission on the Website and TC Auto’s official channels, crediting you by the name you provided. You remain the owner of your content.
Every submission is reviewed by TC Auto before publication. We may reject, edit, hide or remove an article or comment at any time, including after publication, without explanation or compensation, especially if it breaches these terms or the law. Publishing does not mean TC Auto endorses the author’s views.
User-submitted content reflects the author’s own opinions. TC Auto is not responsible for its accuracy.
You may ask us to remove your article or comment by contacting tcautovn@gmail.com. If you believe content on the Website infringes your rights, send a notice with the link, a description of the right infringed and your contact details; we will review and act promptly.
5. Prohibited conduct
When using the Website you must not:
Post content that is unlawful in Vietnam; defames or insults others; incites violence or hatred; is false and alarming; is obscene; or discloses others’ personal information without permission.
Advertise, post classified ads, scam links or spam; or impersonate any person, organisation or TC Auto.
Gain unauthorised access, scan for vulnerabilities, interfere with, overload or disrupt the Website or related systems.
Use automated tools (robots, crawlers, bulk scraping) to take the Website’s content, images or product catalogue without TC Auto’s written consent; excessive access may be blocked automatically.
Remove or hide copyright or trademark notices, or copy the Website to build a competing or confusing site or product.
Use information on the Website (including phone numbers and authors’ names) to harass, send spam or for unlawful purposes.
We may block access, remove content or report to the authorities when we detect a violation.
6. Intellectual property
The TC Auto name, logo and brand, the design, layout and source code of the Website, articles edited by TC Auto, and images and videos made by TC Auto belong to TC Auto or its licensors and are protected by law. Brands, product names and images of manufacturers (such as Winca, Bravo, DEGO, 3M) and of third parties belong to their respective owners; naming them describes products and does not imply endorsement.
You may view, print and share links to Website content for personal, non-commercial use. Any copying, distribution, modification or commercial use requires the written consent of TC Auto and of any other rights holder. When quoting an article, please credit “TC Auto – tcauto.vn” with a link.
7. Third-party services and links
The Website may embed or link to third-party services (YouTube, Facebook, Zalo, Messenger, Google Maps, manufacturers’ sites…). They are operated under the third parties’ own terms and policies; TC Auto does not control and is not responsible for their content or operation. Embedded videos and content may change or become unavailable due to changes by the provider.
8. Disclaimer and limitation of liability
The Website is provided “as is”. We do not guarantee that it will be uninterrupted, error-free or free of harmful code, despite reasonable protective measures.
To the extent permitted by law, TC Auto is not liable for indirect or incidental damages, or damages arising from your reliance on Website information without verifying it with TC Auto or a dealer, or from content supplied by users or third parties.
We do not limit or exclude liability where the law does not allow it, including your statutory consumer rights in respect of products and services you buy.
9. Personal data
How we collect and use your personal information is described in our Privacy Policy, which forms an integral part of these Terms.
10. Changes to the Website and these Terms
We may change, suspend or discontinue any part of the Website and may update these Terms. The new version takes effect on the date shown on this page. Continuing to use the Website afterwards means you accept the update; for important changes we will post a prominent notice.
11. Governing law and disputes
These Terms are governed by the laws of Vietnam. Disputes will first be resolved by good-faith negotiation and mediation. If that fails, the dispute will be brought before the competent court under Vietnamese law. This does not remove any statutory right of consumers to complain.
If any provision is held invalid or unenforceable, the remaining provisions stay in effect.